FAQ – Blue Cavalz
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    Frequently Asked Questions

    HOW DO I CHANGE OR CANCEL MY ORDER?

    Changes to your order must be requested via email to our customer support team at support@bluecavalz.com. We are open Monday-Friday and closed on the weekends. While we do our best to respond to your request at the earliest convenience, please note that it may take us 24 to 48 hours to respond to your request. Though we will do our best to catch your order in time to make your requested changes, there’s no guarantee.

    DO YOU ACCEPT RETURNS?

    Please read our return/exchange policy on items that are eligible for returns or exchange.

    CAN PROMOTIONAL CODE BE USED IN ADDITION TO A SITE WIDE SALE?

    No. Promotional codes cannot be use in conjunction with any other site wide sales.

    HOW ARE YOUR GARMENTS CARE FOR?

    Because our garments are made from different fabrics, they have different care instructions. Some may be hand washable while others may be machine washable. Please read the care instruction located on each garment. If care instructions are not follow, we cannot be held liable for an damages.

    DO YOU HAVE A WHOLESALE PROGRAM?

    Yes! All wholesale orders must contain a minimum of 100 units per color. For more information on our wholesale program please email us support@bluecavalz.com.

    ARE YOUR PRODUCTS DESIGN BY YOU?

    Yes, all of our products are designed by us and some are already patented while others are patent pending.